Hi Theodora, I’d guess the volcano in question is Bromo, which is near Surabaya and has been erupting, although it’s a very low plume of ash and, as you say, no other airlines seem bothered by it. If you can’t fly, they should have to put you up in a hotel, with other people on the cancelled flight, and I’m very surprised they didn’t do that – though cash compensation would be unusual and rarely happens. Are you still stuck in Singapore? If so, I’d kick up merry hell on social media and at the airport, insisting that they find you somewhere to stay as they’re not flying. Theodora (!).

So after surviving a 10-11 hour transit time, they delayed my flight for from 11:45 to 14:30. No meals given. When i woke up at 13:00 to check the gate, i was shocked to See that it was cancelled. So yes, i was seriously pissed at the Airline. I had been spending over 12 hours at the fucking Airport! I had every right to get pissed especially when my family in Indonesia had not heard of any bogus Eruption from any paranormale volcanoes.

So there i was, stranded in singapore with very little money and could not afford myself a Hotel. I asked what the shitty Airline would give for a compensation, they said nothing because this is “due to weather conditions” and not their fault.

I have sent them via the feedback Form on their Website a mighty nasty request for a solid and scientific proof that there was indeed some volcanic activity yesterday noon that might endanger the flights.

What can i do if they can’t provide me with those? Btw, my Name is Theodora too lol how rare is this Name?